PLACEHOLDER — requires legal review
Refund policy
Version 2026-07-22-draft-1 · Draft
This document is a placeholder pending review by qualified legal counsel. It is provided for development purposes only and is not legal advice or a binding agreement.
1. Overview
This Refund Policy explains when a purchase may be eligible for a refund. Placeholder pending review.
2. Eligibility
Eligibility depends on the supplier's cancellation rules, whether the eSIM has been installed or activated, and data already used. Placeholder pending review.
3. How to request a refund
You can request a refund from your account order page. Each request is reviewed against the eligibility criteria above. Placeholder pending review.
4. Processing
Approved refunds are returned to the original payment method. Processing times depend on the payment provider. Placeholder pending review.